The summer student experience at DIVERSEcity includes learning about workplace culture and about the different types of work our staff does to support our clients in their success. This series of staff interviews will provide different glimpses of what life is like at DIVERSEcity. From interviews with members of our executive team to front line staff, we hope our interview series provides an interesting and holistic insight into our agency.
What is your role at DIVERSEcity?
I am currently working as an Employment Specialist/Case Manager at DIVERSEcity.
How long have you been working at DIVERSEcity?
I have been with DIVERSEcity for the last 9 years.
What inspired you to work here/why do you do what you do?
I came to this country as an immigrant and it has always been my passion to work with newcomers to Canada and to help them through their initial stages of settlement and integration.
How do you spend most of your work time?
My work load is divided into various fields: meeting with clients, maintaining a database, employer connections, facilitating workshops and liaising with stakeholders.
What advice do you have for your clients?
Immigration is a process, it is a very tough journey. It is a ladder that we have to climb step by step. Having the right attitude and patience is the key to unlock various opportunities.
What advice do you have for someone interested in working in this field?
Obtain a Career Development Practitioner certificate, have empathy, active listening skills and motivation to help others.
What do you find most enjoyable about your work?
My client’s success is my success.
What are some of the challenges?
Guidelines and policies, there is too much paperwork.
What is the best thing about working at DIVERSEcity?
I feel blessed to be a part of the diverse culture at DIVERSEcity and I have always received feedback and support from management to pursue my career goals.
How do you de-stress?
I have a good workout routine, and I enjoy walking, listening to music, and connecting with people.
What country/city would you like to visit?
None in particular but as many as I can in this lifetime as each country has a very unique culture and heritage and I would love to experience more of it.
What book are you currently reading or read last?
I am a visual person and would rather watch a movie; the most recent was The Jungle Book.
Can you share something you are proud of/or a success you had at DIVERSEcity?
I have countless stories of what I call my success at DIVERSEcity as for the last many years I have been a part of a journey for many clients, but I felt really proud of myself when a client recognized me in the middle of a busy place and it reminds me of how I have helped them to start a career here in Canada and now they have made progress.