What is your name and role at DIVERSEcity?
Dennis Juarez Flores and my role is Settlement & Community Programs Support Worker.
Can you tell us a little bit about yourself?
I was born in a tropical city in Honduras, called San Pedro Sula (known as the industrial city of the country). I always believed that I could do better, that I could help others and that I had a lot of potential to give in whatever field I wanted, but it was very difficult because of the corruption and crime in my country. I always wanted something new, something different and a career and life change. And in fact my life did change, when I decided to come to Vancouver. I came to Canada on April 6th, 2016. I spent almost 3 months preparing myself & preparing paperwork for my hearing and on June 16th the board member approved my claim. After that process, I applied for Permanent Residency, which was approved shortly after they received my application.
I volunteered for almost 3 months at Settlement Orientation Services, and even though a lot of people told me that I shouldn’t waste my time on volunteering, I never stopped, in fact I even doubled my time. My role there was to help newcomers settle in BC by helping them fill out immigration forms and by giving them advice on how to go through the process. Looking for job in BC was very challenging and competitive, until I got training at the YMCA. I learned so much and I was able to share my thoughts, ideas & experiences.
After the program ended, I contacted several organizations and just 2 of them replied back, one of them was DIVERSEcity. After several emails, I got an informal interview and I came here obviously nervous and not knowing what to expect. That same day, my current manager told me if I could start next week. I just couldn’t believe it! I was so happy, excited and thankful that I immediately called my family and told them about it. We were all so happy.
Can you tell me about the programs you support?
At first I started supporting the Community Kitchen Programs, LINC Workshops at Guildford Library and most recently a new program called Feeding the Soul: Healthy Minds & Bodies.
Can you tell me about the Feeding the Soul: Healthy Mind & Bodies program?
This program targets children & youth in the Surrey area with a particular focus on those that are newcomers, immigrants & refugees. This program will include workshops about how to deal with stress, self-confidence, and self-esteem. We’ll also talk about how to cope with school, society, and new culture. We may have talks from guests as well.
How do you spend most of your work time?
Preparing for the Feeding the Soul workshop is now my main focus. A normal day at DIVERSEcity for me is preparing PowerPoint presentations, searching for videos and pictures for the workshop, looking for fun activities to do and contacting guest speakers. I have also supported the front desk and helped with monthly settlement reports.
What advice do you have for your clients?
I know leaving everything behind is not easy; some of you might have left your family, friends and belongings. I know at first it seems so difficult. Some days are good and others bad, you have to adapt to a new culture, new people, and different weather. Everything seems very challenging; you don’t know how to take the bus or the sky train, there is a different language and trying to integrate into a new society is hard. But guess what? Everything changes! You get used to everything, you start to like the weather, you challenge yourself to make new friends, and you see the kindness in people – people who give you strength & encourage you to continue and to not give up.
Some advice I can give you is to do volunteer work, which will help you get Canadian job experience. You’ll get to know new people & you’ll learn new stuff. The good thing about coming to a new country is that you can start over, have a career change or even change your life.
What do you find most enjoyable about your work?
What I enjoy the most is learning new things and getting to know new people from different backgrounds. I like how diverse the clients and staff are and getting to know new cultures is so amazing; you might even see that you have some similarities in music and food.
What are some of the challenges of the work?
One of the challenges anticipate that I might face is with teenagers from 12-15 years old, because they might be shy to participate. My challenge will be to get them to speak English and to get them to participate without fear in our activities.
What is the best thing about working at DIVERSEcity?
Working at DIVERSEcity for me is so great because I am learning a little bit of everything. I am putting my ideas into action, and being heard by my manager is what makes my job so amazing. It’s good to know that they care about the clients and staff. For me, this is a good opportunity to grow in the settlement field, to gain more experience and perhaps to grow within the organization.
What are your hobbies and interests and how do you de-stress?
My hobbies include watching Netflix, going for walks, going to the beach and just feeling the wind, hanging out with my friends and talking to my loved ones. Whenever I feel stressed, I definitely go to the beach because it makes me feel better. It makes me feel at peace with myself and it reminds me of my country.
What country or city would you like to visit?
I would love to go to Bora Bora, France, and Toronto. I would also like to see the Aurora Borealis in Yukon.
What has been surprising for you over the course of your career?
That everything changes. I always wanted to work for a non-profit organization and I wanted to help people. I studied medicine for almost 5 years in Honduras but coming to Canada I realized that helping people was what I wanted to do. So I started volunteering at a settlement organization and as I write this I realize that 5 years ago I wanted to do what I’m doing now. So at the end you always get what you want.
Has your job affected your lifestyle? Has it changed your outlook on life?
It has changed my life completely. I am more careful with what I say or do, I have more empathy for people, I have always been kind-hearted so now I care more about others, I try to listen carefully to their struggles and see how or what can I do to help them. I always try to help others in any way, because you never know when they will help you back!
If you could get the general public to understand something about refugees and immigrants, what would it be?
I would like people to know why refugees & new immigrants come to Canada. Refugees come to Canada seeking protection, to feel more secure, to forget their past, to start over and to build a brighter future. They face many struggles in their home country; some of them have traumatic experiences that are not easy to overcome: they come from countries that are at war, that discriminated based on religion and sexuality, that do not respect human rights, and engage in torture. So it is good to know what happens in their lives and how we can help them. It is also good that Canada is very welcoming; it is very friendly and very open to new cultures. New immigrants come here to look for a better job, better education and better health care. So if you see someone that is new to Canada, encourage them to never give up, tell them to be strong and to keep fighting for their dreams.